The front desk runs on the phone system.
Check-in and check-out, wake-up calls, room status, housekeeping codes and the bill at the end of the stay all pass through the phone system. P-Series carries the hotel workflow natively rather than bolting it on.
Hotel features, not generic PBX features.
The difference on a hospitality site is whether reception staff can do their job from one screen. P-Series exposes the room-facing workflow directly in the system rather than requiring a separate application.
- Check-ins and check-outs, with guest profile and stay history
- Wake-up call scheduling with task views and colour-coded status filters, including failed alarms
- Room status management with up to 20 custom statuses, plus housekeeping and status codes
- Room change and room move for individual and group guests
- Do-not-disturb room status and voicemail cleanup on checkout
- Call and service billing with automatic call accounting, custom currency and downloadable branded invoices
- Multi-language voice prompts and class-of-service management
- Emergency calling
PMS integration is the qualifying question.
P-Series carries Oracle Validated Integration for hotel PMS, alongside integrations with other hospitality platforms. Which PMS the property runs, and what it is licensed for, decides the design — and it decides the Yeastar model, since P520 does not support PMS integration.
What else a property gets.
A hotel is also a business with staff, suppliers and guests who expect to reach someone.
Room Panel
An intuitive room list showing available rooms, with status management and access from one screen.
Integrated contact centre
Queues, reporting and monitoring for properties or groups running a reservations line.
Live chat and messaging
Guest conversations across messaging channels alongside voice, in one workspace.
Linkus for staff
Managers and duty staff reachable on mobile without giving out a personal number.
Multi-property management
Yeastar Central Management for groups operating more than one site.
Legacy room phones
TA Series gateways keep existing analogue room handsets in service through a staged refurbishment.
Hospitality is a referenceable vertical.
Hotels talk to each other, and a property that runs smoothly through a refurbishment becomes the reference for the next one. The material to support that conversation already exists.
What TeraFi provides
- PMS integration validation before you quote
- Sizing against room count, not just user count
- Analogue room-phone transition design
- Customer stories and brochures for the pitch
- Provisioning and escalation through the cutover
Working a hotel opportunity?
Bring TeraFi the property, the PMS and the room count. We will confirm the integration position and the right edition.
Fact-checked on 22 September 2026 against Yeastar’s P-Series hospitality solution brochure and the Oracle Validated Integration datasheet. Feature availability, PMS integration support and licensing must be confirmed for each property.