Turn a phone-system discussion into a workable service design.
Yeastar gives partners choices across deployment, communications and customer engagement. TeraFi helps make those choices deliverable in the Australian channel.
By requirement
White-label UCaaS
Build a cloud voice offer while keeping your brand and customer relationship in front.
Work from anywhere
Give users a consistent calling experience across approved web, desktop and mobile clients.
Contact centre
Queues, wallboards, reporting, outbound campaigns and messaging without a second product.
PBX migration
Map numbers, trunks, devices, integrations, risk controls and cutover ownership before moving a customer.
Support and onboarding
Establish who provisions, monitors, changes and supports each part of the service.
Custom development
Extend the platform where a customer requirement sits outside the standard feature set.
By industry
Hotels and hospitality
PMS integration, wake-up calls, room status, housekeeping codes and branded billing.
Medical and clinical
Appointment call volumes, queue callback, compliant recording and clinical system integration.
Schools and campuses
Scheduled bells, campus-wide paging, emergency notification and Microsoft integration.
Stores and multisite
Multiple locations on one system, staff mobility and omnichannel customer messaging.
Inbound and outbound
Agents, skills-based routing, auto-diallers, dispositions and reporting.
Other industries
Banking, manufacturing and other sectors covered in the solutions-by-industry material.
Replacing an existing system
3CX to Yeastar
A documented migration path covering users, configuration, trunks and IP phones.
NEC to Yeastar
A replacement path for the NEC base as on-premises UC is withdrawn.
Panasonic replacement
A path for sites still running a discontinued Panasonic Business Communication system.
Yeastar S-Series
S-Series is end of sale with end of life set for 1 July 2027. Plan the replacement.
Yeastar vs 3CX
Where the two genuinely diverge, and where they do not.
Yeastar vs Wildix
Openness, licensing and who ends up holding the customer.
Yeastar vs Grandstream
Call centre reporting, endpoint openness and the remote management security model.
Comparisons with Grandstream and NEC are also available. Product fit, licensing and migration requirements must be confirmed for each environment.